Refund Policy

1. Introduction

At Library of Archives, we strive to provide the best digital content and services to our users. However, due to the nature of our products and services, we have a strict no-refund policy. By purchasing a subscription, digital product, or service, you acknowledge and agree to the terms of this policy.

2. No Refunds

All payments made for subscriptions, digital content, or any other services provided by Library of Archives are final. We do not offer refunds for any purchases, whether for individual products or for subscription plans, under any circumstances. This applies to:

• Subscription fees for monthly, annual, or any other recurring plans.
• Digital content purchases, including but not limited to e-books, research papers, and other intellectual property available for download or access through our platform.
• Any other services or products provided through our website, including storage services or access to premium content.

3. Reasons for No Refunds

Due to the digital nature of our products and services, once you have purchased or accessed any content, we are unable to return, exchange, or refund items. This includes:

• Immediate Access: Once a product has been purchased, you immediately gain access to the digital content or service, which cannot be returned or undone.
• Subscription Model: Subscriptions are billed on a recurring basis (e.g., monthly, annually), and charges are made in advance of service delivery. As such, no refunds are issued for partially used or unused periods.

4. Exceptions

While we have a no-refund policy, we understand that certain circumstances may arise where exceptions could be considered. These exceptions are rare and will be handled on a case-by-case basis at our discretion. Some situations where we may consider exceptions include:

• Technical Issues: If you are unable to access the content due to technical issues caused by us, we may work with you to resolve the issue or extend your subscription period.
• Billing Errors: If an error occurs in billing (e.g., incorrect charges or double payments), we will investigate and, if necessary, issue a partial or full credit to your account.

If you believe you are eligible for an exception, please contact us within 7 days of your purchase or billing issue. Any refund consideration will require evidence supporting your case, and it will be at our sole discretion to approve or deny such requests.

5. Subscription Cancellations

While we do not offer refunds for subscription plans, you may cancel your subscription at any time. Cancellations will take effect at the end of the current billing period, and you will not be charged for the next billing cycle. However, any fees already paid are non-refundable, even if you cancel before the renewal date.

To cancel your subscription, you can either:

• Log into your account and manage your subscription settings.
• Contact our customer support team at libraryofarchive@gmail.com.

6. Contact Us

If you have any questions or concerns regarding our refund policy, or if you believe you have a special circumstance that should be addressed, please contact us:

• Email: libraryofarchive@gmail.com
• Phone: +91 98305 44022
• Address: Kulpi Road, Baruipur, Kolkata-700144, India